“It’s important for me to be a part of a community that I believe makes a big difference in people’s lives by providing a safe space for them to achieve their full potential as incredible human beings.” Pretty has more than 15 years of professional experience as a leader, project manager, consultant, trainer and facilitator, coach, counsellor and psychotherapist. Currently, Pretty works as a consultant in an NGO that organizes a gender-based violence survivor’s hotline. Her responsibility includes coaching the hotline Coordinator and developing guidelines and manuals for the hotline service. She holds a Master’s Degree in Counseling Psychology and a Masters Certificate as a Positive Psychotherapist. She has received certificates from various leadership and coaching training programs including RSI@Work from CRR Global, as well as her coaching certificate from the European Mentoring and Coaching Council (EMCC).